Strategic Client Engagement

Featuring customizable and automated trigger-based communication for intro offers and studio visits, easily nurture clients, increase retention—even sell more plans!

Drive Conversions and Bookings

Control what messages you want to send with our on and off toggle, include the specific plan and class links you want, and drive more conversions.

Understand Automation Performance

With an intuitive dashboard, get stats on who and how your clients engage so you can see the details of your marketing funnel and optimize opportunities.


In-Person and Livestream Classes

Choose the type of access a client gets with every intro offer you create and promote.

Customized Start Dates

Determine the timeline when you would like to have an intro offer start: Date of purchase or first visit.

Unlimited and Limited Offers

Select a specific number of classes to include or let them come as much as they wish before the expiration date you set.

Build Hybrid Plans

In-person or livestream, manage the type of access a client gets with every intro offer and plan you create and sell.

Flexible Buying Options

Members-only or anyone? Online or just in-studio? You control who buys and where they can utilize their purchase.

Individual and Limited Plan Customization

Decide if you want to offer discounted plans and establish limitations and restrictions.

Easily Grant Member Status

Determine if a plan should grant members status, giving your client early booking windows, discounts, and other privileges.

Editable Payment Options

Take recurring scheduled payments or create plans that require a single, upfront payment.

Attach Polices and Contracts

Every plan gives you the ability to quickly add a unique contract from your library on the Walla platform.

Add Guest Passes to Any Plan

Guest passes can be included with any plan, matching the privileges and timing of the plan the client is associated with.

Incentives for All Clients

Allow discounts for new clients who purchase an intro offer—or configure any type of plan discounts for existing clients.


Member Discounts

Offer special pricing to members to show your appreciation and increase client engagement.

Video on Demand Plan Additions

Video on demand access can be enabled and added to any plan, giving your clients the flexibility to purchase what they want.

Charge for Early Termination

Build early termination policies into any plan—but it's your choice if you want to charge them!

Auto-Renew With Ease

Save time by electing to auto-renew a plan, resulting in a seamless purchase process and higher client retention.

Set Custom Start Dates

Begin a plan immediately, on the first of next month, or on any custom date you determine.

Personalized Plan Pausing

Maternity leave or vacation? Create custom pause start and end dates, and we will ensure all pre-payments are accounted for when the plan resumes.

Instant Payment Adjustment

View the future payment schedule of any recurring plan and adjust the amount to charge before the transaction happens.


Manage Subscription or Usage-Based Plans

Offer a limited number of classes monthly (subscription) or let your clients use them when they want (usage-based).

Incentivize Auto-Renewal

Elect to allow rollover of the same plan at a special price upon auto-renewal to increase repeat clients—and retention.

Create Rolling Packs and Plans

Automatically refill a pack or plan to keep the client engagement and momentum going strong.

Customizable Expiration Dates

A class pass can be good forever, or you have the option to set an expiration based on issue date.

Introducing Credit Plans

Dynamic Pricing

By pricing your classes based on value and worth, credit bundles give your clients the flexibility to book and spend based on their budget.

Reduce Plan Complexity

You no longer need one plan for yoga and another for Pilates because credit bundles allow clients to vary their spending with a single plan.

Refill Credit Bundles Fast

Automatically refill a credit bundle to increase client engagement, offer booking options, and keep them on track.

VOD-only Plans

Unlimited Video Access

Consider this an additional revenue source for those who love your classesbut can't make it to the studio.

Ready to upgrade your studio?

Give us 15 minutes to show what Walla can do for you!

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