December 19, 2023

What’s Up at Walla: Payroll Features for More Staff and Studio Insights

Here are the most recent Walla software functionality and product updates!

Powerful payroll capabilities? That’s one way to have an all-encompassing view of how and when you’re paying your staff—and give you a more informed hold of overall studio operations.

Here are a few of our latest feature and functionality additions to help you further streamline and simplify studio operations, especially when you need instant paystub-related insights:

Roles, reporting, payroll, and pay stub features to make your studio operations easier!

You asked—and we answered. So what’s new?

Sensitive Info
- Under individual staff profiles, the Employee Info tab has been renamed to Sensitive Info

Roles and Compensation Table—located in the Sensitive Info tab
‍- See role, amount, effective date, and inactive roles (if applicable)
- Option to add a new role from this table, including name, rate type, dollar amount, and effective date, with the ability to clock in from this view
- Create multiple staff roles with different rates to give staff options

Specific role/rate clock-in ability
‍- Staff who have multiple roles can choose which role and rate they would like to select to clock in

Staff pay stub
- With a new tab under Staff Profile, your employees can view and download their individual paystubs and filter by pay periods (this is not editable)

Paystub access
‍- Located under Business Settings -> Staff Permissions, you can have access to your pay stubs, but others can’t for privacy reasons (unless they have specific Business Manager permissions)

Payroll reporting
‍- Edit time, place, and role—but not someone else’s notes (notes will be denoted by an icon)

A few other features for this release:

Easily export contact information: Located under your Business Settings, a new permission under Contacts allows you to export contacts.
Custom primary class categories: When updating or adding a class in Walla, you can create and assign a custom primary category within all locations of your studio (and it’s listed in the widget and app for your clients!).
Determine plan usage: A new setting you choose if clients can use plans at either all studio locations or specific studio locations—the choice is yours!

Questions about Walla features? Check out our support library! Please note you must be logged in to Walla to access this support content.

Customer retention is the key

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What are the most relevant factors to consider?

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Don’t overspend on growth marketing without good retention rates

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What’s the ideal customer retention rate?

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Next steps to increase your customer retention

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