Save Time, Resources, and Boost Client Accountability with Walla’s Book a Spot

In the ever-evolving fitness and wellness industry, the studio experience always remains paramount to converting leads, retaining clients, and ultimately impacting revenue. With Walla, your members can access the best, most modern booking flow. They can easily browse the schedule and select their classes and times—and now, with Walla’s Book a Spot feature, they can choose the exact space to participate in their next sweat session. Whether a client wants to be by the window during an early morning Lagree workout, close to the instructor or prefers to be by the fan during a high-intensity indoor cycling class, Walla’s Book a Spot gives your members the freedom, flexibility, and control to decide where they want to get their fitness on.  

Implementing Walla’s Book a Spot functionality at your studio offers substantial benefits in terms of revenue generation, maximizing class capacity, and improving client accountability and engagement. This feature’s potential goes beyond just reserving a place—it can shape clients' habits, streamline operations, and drive business growth.

Easily Manage Studio Rooms and Equipment 

With Book a Spot, Walla makes it simple to customize layouts for individual or multiple classes at your studio allowing specific spots to be bookable on your widget, app, or at the front desk.* You can add, create, and edit the Book a Spot functionality on the Walla platform, including: 

1. The room via the specific studio location 
2. The class schedule (one or more classes grouped by schedule)
3. The individual class roster

Walla also makes it easy to switch Book a Spot layouts from one class to another. By choosing whether a class on your studio schedule utilizes Book a Spot, you can always control the class experience your members engage with based on booking trends, class capacity, and more. Instantly updating the class layout if a bike or treadmill is out of order—or you added some holiday decor! Also, your members can select what indoor cycling bike, Lagree Megaformer, free-standing punching bag, Pilates Reformer, favorite yoga mat space, etc., they want, tailoring their studio experience to their individual preferences.   

“Boutique fitness is all about experience, especially now that we are competing with more and more health clubs trying to replicate the boutique fitness model. We think it's important to customize how your members interact with your studio—even down to which Pilates Reformer they like and if it's next to the window or a fan. These little touches can make a big difference when someone comes to class for the first time or has particular preferences that make the class more enjoyable. - Laura Munkholm, Co-founder & President of Walla

Empower Client Accountability, Retention, and Satisfaction

Building client accountability: When clients reserve a spot in class, they become accountable to the studio and themselves. This encourages them to follow through, fostering a sense of responsibility and discipline. Walla’s booking reminders further enhance this accountability, reducing no-shows and empty machines (or spots) and encouraging clients to maintain a regular fitness and wellness routine. 

Creating a sense of community: Clients who regularly attend the same classes and see familiar faces can form a sense of community, which can drive long-term loyalty. Walla’s Book a Spot feature encourages members to invite and take classes with friends, enhancing this community-building aspect and creating a positive and supportive environment that motivates members to return. Plus, get new clients through your studio door.

Predictability in client scheduling and goal setting: For clients, knowing they have a secured spot in popular classes creates predictability in their schedules. Reliability inherently encourages clients to set longer-term goals, such as completing a certain number of classes each month, which keeps them continually engaged with your studio. Walla also makes it easy for your studio and members to track milestones, further motivating attendance that aligns with their personal objectives.

A Better Client and Studio Experience

Streamlined studio booking: Walla’s user-friendly booking system makes it easy for clients to reserve spots at their convenience, improving their overall experience. Studio members can easily manage bookings, check availability, and even see their booking history from anywhere, providing the ultimate flexibility that today’s consumers appreciate.

Real-time capacity management: With the ability to set class capacity limits using Walla’s Book a Spot, your studio instantly prevents overcrowding and ensures a comfortable experience for all attendees. If classes are consistently at capacity, studio managers may consider adjusting class sizes, moving to a bigger room, or adding more sessions or spots to capitalize on high demand.

Waitlists to maintain full classes: Walla’s waitlist features can automatically add and notify clients when a spot becomes available due to cancellations, ensuring last-minute cancellations do not result in empty spots and helping to keep classes consistently full. Waitlists allow more clients to attend, maximizing each class's earning potential, no matter the size and spots.

Walla’s Book a Spot functionality isn’t just about reserving a class seat; it’s a powerful tool for driving revenue, optimizing operations, and fostering a loyal, engaged client base. By encouraging advance commitments, optimizing class capacity, and personalizing the client experience, this functionality can directly impact the studio’s profitability, class utilization, and member satisfaction, contributing to a thriving studio community where clients feel supported, engaged, and motivated to return regularly, making your studio a central part of their fitness journey.

*Walla’s Book a Spot will be available for Android and iOS in November 2024.