April 27, 2023

What’s Up at Walla: Instantly Access Client Enrollment History

Here are the Walla software feature and product updates for April!

As the Walla team works towards launching exciting new features and functionality, here are a few recent software enhancements and updates from our latest release: ‍

View completed enrollments under an individual client profile page

Curious about what enrollments a client has booked—and been a part of? Looking to track past enrollment purchases and payments? Under client profiles, you can easily and quickly see precisely what enrollments have been completed under their account.

Streamlined clarity with the GiftUp! gift card experience

If you want to sell gift cards, it’s easier than ever! We’ve improved the flow and how to set up your GiftUp! account so you can start promoting and selling gift cards to your clients in minutes!

A few additional product updates:

Run Payroll is now Payroll in the main Walla navigation
Refund email to clients mirrors the class refund email communication

Customer retention is the key

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What are the most relevant factors to consider?

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Don’t overspend on growth marketing without good retention rates

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What’s the ideal customer retention rate?

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Next steps to increase your customer retention

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